Popular Features

GEM’s unique structure makes it radically different to other systems and equally useful for business or personal use. Only some of the many reasons why you would benefit from using GEM are:

Phones, E-mails, Faxes, sends Letters & Mail-Merges so easily that people are motivated to use it.
Creates a history of everything your team does. Records not just E-mails, but Phone Calls, Faxes, Letters, Meetings, and Notes. Keeps track of all your dealings with an organisation - even if your Contact leaves; knows all the dealings you've had with someone - even with previous employers.
Built-in Project Control and Client Billing system. to keep track of time.
Identifies everyone sharing the same Address and detects attempts to enter the same information again. This prevents you sending duplicate correspondence to the same person because they are in your database more than once.
Even if you forget, the system doesn’t. Suppose you forget someone's name and who they work for. If you can remember anything about them or a project, club, mutual colleague or any other relationship they may have, GEM will help you find them.
Automatically generates dialling codes for anywhere in the World. So you only ever need to enter the local phone number. Get off a plane, tell GEM where you are - intuitively it knows all the dialling codes to everywhere in the world from there (and will dial them for you as well)!
Save up to 80% of your phone bills. Works with Phone Cards. (VOIP Telephony, Video Calling and Virtual PABX are on the way!)
Import Data from multiple sources WITHOUT DUPLICATION You can import and update your data from virtually any data source. Most importantly GEM will check that the Organistion, Person or Address does not already exist in your system. If it does their record will be added to rather than duplicated.
Use Data from any 'Data Provider' for any region or market sector to accurately segment and target your markets.
Sophisticated Mail-Merge personalises your correspondence. Lets you use any criteria to target your audience and send marketing communications, newsletters and correspondence; maintains a library of correspondence templates and phone scripts; can avoid sending correspondence to different people at same address or same person at different addresses; can include partner's names and set follow-up reminders.
Works with MS Outlook and Word so you don't have to learn a lot of new tricks – and makes them smarter too. (Allows synchronisation to your PDA or mobile phone.)
Customise GEM to your requirements by choosing which information to store and add an unlimited number of user-definable fields. GEM can be used for personal or business use. Because GEM is built on the “Generalised Entity Model” you are not forced to fit one size. When purchasing GEM you get the whole system, not just one module, and you can select what elements of the overall system you want to use for yourself - and hide the rest.
You don’t have to use the whole system. You can use it just as a highly sophisticated Contact Management system to start with, just using it to store all your names and addresses, and start using the more powerful features when ready.
Set up and install wizard . . . hassle free installation gets you up and running quickly, no training required
Integration with Outlook Express, Outlook and Word . . . Look and feel of other familiar applications. Means that you don’t have to learn ANOTHER new software application. GEM lets you easily work with Microsoft products and moving backwards and forwards with the same feel about it.
One click Outlook integration . . . GEM button in Outlook quickly lets you synchronize data with GEM
Creates two way relationships . . . Customer/Supplier, Uncle/Niece – you’re not stuck with a linear view of your contacts
Identify and find families or employees . . . even if you can’t remember their names.
Build your own customized database . . . add as many categories as you like according to your specific requirements.
Create and customise your own hierarchical categories . . . for any purpose, meaning your database is uniquely configured for YOUR particular business.
Target specific market segments in any region . . . Hierarchical business categories based on Yellow Pages classifications and any others you wish to include.
Change phone numbers once . . . and the system changes the number of everyone else who has the same address, or phone number, no matter where they are in the system.
Identify organizations and people who are sharing the same address If you tell it the phone number, GEM will identify everyone sharing the same Address. If someone leaves home, you just give them a new address with their new phone number. If that phone number already exists, they will then automatically be linked to everyone at the new address.
Auto Completion of Addresses . . . GEM identifies streets within suburbs, suburbs within towns, towns within states and states within Countries and will auto-complete the Address as soon as it has enough information.
Avoid duplicate entries . . . the system intuitively creates new groups. If you change the details of a person in a group, the system will change those details for everyone that shares them wherever they are in the system. (You don't need to remember that the groups exist when adding someone new to the system, as you do in other systems - as GEM remembers them for you!)
Sex consistency checking . . . stops you looking silly by addressing letter to “Mr. Pam”
Automatically contact anyone by phone, fax, email or letter . . . Save time by letting the system phone or fax out with just one click (it knows the dialling code) E-mail with attachments, or even mail merge and print out your letter ready for posting.
Automates use of Phone Cards to save up to 60% of your phone bills
Automatically generate dialling codes for any country in the world . . . Hop off a plane, tell GEM what country you are in, and voila, it intuitively knows all the dialling codes from there to everywhere else!
Find individual records or groups based on any criteria . . . You are not locked into a preset reporting capability – you can slice and dice your records according to ANY combination YOU require for YOUR particular situation.
Sophisticated mail merge . . . fax, email or mail to alternative addresses and prevent multiple mailings to the same address.
Track all current and historical correspondence and phone calls . . . Even if people leave the company, their record of communication and correspondence still remains as part of the company record, but also moves with them as part of their personal records, so that you retain historical knowledge of all the dealings linked to that person.